Let us have your thoughts

1. ABOUT YOU:

Title*  
Name* I am*
Mobile* Email*
Address*

2. PRODUCT EVALUATION:

Quality of products Excellent Good Satisfactory Poor
Product range Excellent Good Satisfactory Poor
Value for money Yes No Can not Say

3. WEBSITE EVALUATION:

Are you experiencing any problem in the website     
If yes, Please specify
Website content Excellent Good Satisfactory Poor
How can we improve our website, Please Suggest

4. COMMUNICATION:

Information on dispatch plan Excellent Good Satisfactory Poor
Information regarding schemes/prices Excellent Good Satisfactory Poor
Information regarding status of pending orders Excellent Good Satisfactory Poor

5. CUSTOMER CARE:

Responsiveness of sales person Excellent Good Satisfactory Poor
Timely reconsillation of accounts Excellent Good Satisfactory Poor
Stockpoint operation Excellent Good Satisfactory Poor

6. CUSTOMER SUPPORT:

Access to higher officials Easily Available Available Sometimes Never
Behaviour of sales personnel Excellent Good Satisfactory Poor
If Poor, Please name the respective person

7. ORDER EXECUTION:

Delivery as per schedule Excellent Good Satisfactory Poor
Time taken for taking order Excellent Good Satisfactory Poor
Time taken to deliver order Excellent Good Satisfactory Poor
Condition of recieved goods Excellent Good Satisfactory Poor

8. OVERALL SATISFACTION: (out of 10)

Overall Satisfaction

9. YOUR REMARKS:

Remarks